Returns & Exchanges
At MOOVES, we want you to love every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your wardrobe stays moving in the right direction.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or a secure box to ensure safe transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it firmly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing